Shipping & Delivery Policy

1. Introduction

This Shipping & Delivery Policy explains the procedures, requirements, responsibilities, and expectations related to the transportation and delivery of Toyger kittens purchased from Christa Toygers.

2. Safety First Commitment

The welfare of our kittens always comes before transportation schedules.

• We never transport kittens that are not ready for travel.
• Travel may be postponed due to health concerns or unsafe conditions.
• Every transportation decision is made with the kitten's wellbeing in mind.
• We reserve the right to delay travel if conditions are deemed unsafe.

3. Minimum Age Requirements

• Kittens must be fully weaned.
• Kittens must be eating independently.
• Kittens must demonstrate healthy social development.
• Veterinary approval may be required before travel.
• All age requirements must comply with applicable transportation regulations.

4. Available Delivery Methods

• In-Person Pickup.
• Ground Transportation Services.
• Flight Nanny Services.
• Airport-to-Airport Delivery.
• Professional Pet Transport Companies.
• Custom Transportation Arrangements (when available).

5. Reservation & Scheduling

• Transportation arrangements begin after reservation approval.
• Delivery scheduling depends on kitten readiness.
• All balances must be paid before transportation is confirmed.
• Delivery dates are coordinated directly with the buyer.
• Transportation availability may vary by destination.

6. Shipping Fees & Transportation Costs

• Shipping fees vary depending on destination and transportation method.
• Delivery costs are generally separate from the kitten purchase price.
• Additional airline, nanny, carrier, or documentation fees may apply.
• International transportation may incur customs and import expenses.
• Final transportation costs will be communicated before scheduling.

7. Veterinary Examination Before Travel

• Complete health evaluation.
• Vaccination verification.
• Physical examination.
• Travel-readiness assessment.
• General wellness review.

8. Documentation Provided

• Health Records.
• Adoption Agreement.
• Vaccination Records.
• Veterinary Examination Documentation.
• Care Instructions.
• Health Guarantee Information.
• Registration Documentation (where applicable).
• Microchip Information (where applicable).

9. Buyer Responsibilities Before Delivery

• Prepare a safe indoor environment.
• Purchase food, litter, and essential supplies.
• Arrange a veterinarian for future care.
• Provide accurate contact information.
• Confirm availability on the scheduled delivery date.

10. Buyer Responsibilities Upon Arrival

• Inspect the kitten immediately upon arrival.
• Provide access to food and fresh water.
• Allow time for adjustment.
• Schedule a veterinary examination within the recommended period.
• Report any concerns promptly.

11. Weather Restrictions

Extreme temperatures, severe storms, natural disasters, or unsafe travel conditions may require transportation delays or rescheduling.

12. Delays Beyond Our Control

• Airline schedule changes.
• Flight cancellations.
• Weather-related delays.
• Transportation provider disruptions.
• Government restrictions.
• Emergency situations.

Christa Toygers is not responsible for delays caused by third-party transportation providers.

13. International Deliveries

• Import requirements vary by country.
• Buyers are responsible for understanding local regulations.
• Additional permits may be required.
• Customs and import fees are the buyer's responsibility.
• International deliveries may require additional processing time.

14. Missed Deliveries

• Buyers must be available at the agreed delivery time.
• Missed appointments may result in rescheduling fees.
• Additional transportation expenses may apply.
• Repeated missed appointments may delay delivery.

15. Risk Transfer

Responsibility for the kitten transfers to the buyer once delivery, pickup, or acceptance by the buyer or their designated representative occurs.

16. Health Concerns After Delivery

• Health concerns must be reported promptly.
• Veterinary documentation may be required.
• Health guarantees are governed by the purchase agreement.
• Routine veterinary care remains the buyer's responsibility.

17. Delivery Refusal

Refusal of delivery without prior written agreement may result in forfeiture of transportation expenses and additional rescheduling costs.

18. Lifetime Support

We remain available to provide general guidance regarding nutrition, adjustment, routine care, and responsible Toyger ownership throughout your kitten's lifetime.

19. Policy Changes

Christa Toygers reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.

20. Contact Information

If you have questions regarding transportation, scheduling, delivery options, or preparing for your kitten's arrival, please contact us before placing a reservation.